Privacy Policy

Welcome to Portland Custom Saunas. Your privacy matters to us, and we are committed to safeguarding any personal information you choose to share while browsing our website or communicating with our team. This Privacy Policy outlines the types of information we collect, how it is used, and the measures we take to protect it.

By using or interacting with our website, you agree to the terms described below.

1. Information We Collect

With your consent, Portland Custom Saunas may collect the following personal details:

* Name – Used to personalize our communication and respond directly to your inquiry.

* Phone Number & Email Address – Used for scheduling consultations, preparing quotes, providing updates on projects, and answering service-related questions.

We only collect the information you voluntarily provide through forms, quote requests, or direct communication. We do not automatically capture personal data, nor do we use cookies to track your private details.

2. How We Use Your Information

The information you share is used solely to deliver the services you request and improve your experience with us. Specifically, we may use it to:

* Respond to inquiries and prepare accurate service quotes

* Arrange consultations and follow up on ongoing projects

* Confirm installation details and product specifications

* Improve website functionality and track internal performance metrics

We never sell, rent, or trade your personal contact information for marketing purposes. If necessary, your information may be shared with licensed contractors who assist with installation or project support—but only for purposes directly related to your sauna project.

We do not share SMS opt-in data with outside parties. Phone numbers provided through our forms may be used for project-related text messages. Standard messaging rates may apply. You may opt out at any time by replying “STOP” or by requesting removal directly.

3. Consent to Use

By submitting personal information through portlandcustomsaunas.com, or by contacting us by phone or email, you consent to our collection and use of that information in accordance with this Privacy Policy.

If you prefer not to provide details online, you may call us directly at (503) 303-0813 to speak with a representative.

4. Your Rights & Opt-Out Options

We respect your right to control your personal information. At any time, you may:

* Unsubscribe from text or email communications

* Request that we remove your information from our records

* Verify or update the details you’ve provided

To make a privacy-related request:

📞 Call: (503) 303-0813

🌐 Submit a message: https://portlandcustomsaunas.com/contact

All requests are handled promptly and respectfully.

5. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in regulations, services, or data practices. Updates will be posted on this page, and continued use of our site after updates indicates your acceptance of the revised terms.

6. Contact Us

If you have any questions about this Privacy Policy or how your personal information is managed, please reach out:

Portland Custom Saunas

📍 Serving Portland & Surrounding Metro Area

🌐 https://portlandcustomsaunas.com

📞 (503) 303-0813

Your trust is important to us, and we remain dedicated to protecting your privacy while helping you create a healthier, more relaxing space.